Delivery Information

Delivery Information

Our Shipping Costs:

For all orders under $150, a flat rate of $10 applies for all deliveries Australia wide.

For all orders over $150, free shipping for all deliveries Australia wide.


Delivery Conditions:

 we cannot deliver to Australia Post PO boxes, Parcel Collect, locked bags or parcel lockers.


Sendle Courier

Delivery Times:

Delivery times on orders placed between Monday & Friday.

Orders placed before 1pm will be dispatched the same day.

Orders placed after 1pm will be dispatched the following morning. 

If the order is placed after 1pm on a Friday, or on the weekend, the order will be dispatched on Monday.

 

 

Posted for delivery                                         Delivery time estimate (business days)

Within metropolitan areas of Brisbane    2 days

Between a metropolitan area of Brisbane and a country location      4 days


Delivery between states:

Posted for delivery                                          Delivery time estimate (business days)

Between Brisbane/Sydney    2-3 days

Between Brisbane/Melbourne    3-4 days

Between other capital cities    5-6 days

           

Public Holidays:

 

Shipping Delays:

 

Shipping Methods:

 

Same day Delivery? Eligible

 

International Shipping: Australia Only

 

What if my order hasn’t arrived in the estimated time?

 

Who will deliver my parcel?

Your parcel will be delivered by Australia post (eParcel & Express).

 

How do I track my parcel?

1. You'll find your tracking number under "Consignment Number" in the PDF document attached to your shipment confirmation email.

 

2. Enter this tracking number at http://auspost.com.au/track/track.html

 

For parcel enquiries you can contact Australia Post directly on 137 678

 

If you have been through these processes and still cannot locate your parcel, please email us at clientservices@integrityskin.com.au

 

Ways to ensure you don’t miss your delivery:

 

Returns: